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The hoverboard will not operate despite charge and other functions working
When this occurs, a red light will flash 4 times. This means that internal circuitry of the motor is causing the wheel on the motherboard side to malfunction. This requires a full replacement of the motherboard side motor. Please view Hover-1 Liberty Gyroscope Sensor Boards Replacement.
When this occurs, a red light will flash 5 times. This means that internal circuitry of the motor is causing the wheel on the battery side to malfunction. This requires a full replacement of the battery side motor. Please view Hover-1 Liberty Wheel Motor Replacement.
The hoverboard does not remain upright when trying to mount.
One common fix to an unbalanced hoverboard is to recalibrate the system. in order do this, stand the hoverboard flat on both wheels and hold the power button down until the LED lights start to flash. Wait two to five seconds and turn hover board off. Power on normally.
The wires connecting the motor and motherboard may be loose. To check you will need to open the device and check the connections. Please view Hover-1 Liberty Bottom Cover Replacement.
If recalibration does not work, then the gyroscopes in your hoverboard may be faulty. The red indicator light on the top of the hoverboard will flash 7 times to denote the gyroscope on the battery side is the issue or 8 times for the gyroscope on the motherboard side. Please view Hover-1 Liberty Gyroscope Sensor Boards Replacement.
The last component that may be broken is the hoverboard’s motherboard. A red indicator light on the top of the hoverboard will flash once to denote this error. Please view Hover-1 Liberty Gyroscope Sensor Boards Replacement.
The hoverboard wheels will not spin.
The hoverboard may have wires that are not firmly connected to one another. Please view Hover-1 Liberty Bottom Cover Replacement to open the device and check the connections.
If the connections are all secure, then the problem may be the motherboard. The red indicator light on the top of the hoverboard will flash once to denote this error. Please view Hover-1 Liberty Gyroscope Sensor Boards Replacement.
If connections are all secure, then make sure to check the wheel interior for debris. To do this you will need to remove the magnetic turbine from the wheel. The red indicator light on the top of the hoverboard will flash 5 times to denote the wheel on the battery side is the issue or 4 times for the wheel on the mainboard side. Please view Hover-1 Liberty Wheel Motor Replacement.
The hoverboard shows no signs of powering up when the power button is pressed.
Make sure the board is charged. If the board has been charging for a long time but still wont power on. There may be an issue with the charger, or charging circuit. Please view the Hoverboard Will Not Charge or Hold a Charge section.
Check that the power button cable is completely connected to motherboard. Remove the cover. Please view Hover-1 Liberty Bottom Cover Replacement. Then check that the wires connecting the power button are in good condition and connected to the motherboard.
With the external cover removed, check the the two large wires connecting the battery to the motherboard are in good condition and don’t have debris inside the connector.
If the hoverboard will still not power on, and the condition of the power connections is good. The motherboard may not be supplying power to the hoverboard. A red indicator light on the top of the hoverboard will flash once to denote this error. Please view Hover-1 Liberty Gyroscope Sensor Boards Replacement.
The hoverboard shows no sign of charging
Battery level codes:
GREEN: over 20%
YELLOW: under 20%
RED: under 10%
Plug the charger into the wall and disconnect the charger from the board. The charger light should be bright green. If there is no light, make sure the charger adapter is completely inserted into the charger brick. If the light stays off, consider purchasing a replacement charger.
If the light on charger is off when plugged into board, this could be a faulty battery or motherboard. A red indicator light on the top of the hoverboard will flash six times to denote this error. View Hover-1 Liberty Battery Replacement.
Light Stays green while board is plugged in, but the battery is not charged. A red indicator light on the top of the hoverboard will flash once to denote this error. View Hover-1 Liberty Gyroscope Sensor Boards Replacement.
To further troubleshoot your device, please visit the Hover-1 Troubleshooting and Support page.
