Student-Contributed Wiki
An awesome team of students from our education program made this wiki.
Hover board will not power up.
If the hover board will not illuminate nor function, it may not be charged. Plug the power adapter into the hover board and a 120V power socket. If the charging light illuminates, the hover board is charging. If it does not illuminate, read the other possible issues below.
Connect your hover board to its charger. Make sure that the charging light is illuminated, and wait until the battery is fully charged. After the battery is fully charged, press the power button. If the hover board does not turn on, then the power button may need to be replaced. You can replace the power button using (this guide).
Hover board will not receive charge input.
Ensure your charging cable is properly plugged into the charging port on the hover board as well as a functioning 120V power socket . If the charge light does not illuminate on the device, it is not charging properly. Check the charging cable and the charging port for visible damage. If the charging cable is the issue, you can purchase a new one from the manufacturer. If the charging port needs to be replaced, you can replace the charging port using (this guide).
Hover board battery drains quickly
Connect your hover board to its charger. Make sure that the charging light is illuminated, and wait until the battery is fully charged. If your hover board is still experiencing an unusually short battery life, then the battery may need to be replaced. You can replace the battery using (this guide).
Hover board is slow, unbalanced, or inoperable.
Connect your hover board to its charger. Make sure that the charging light is illuminated, and wait until the battery is fully charged. If your hover board is still experiencing insufficient power output that is causing the ride quality to be slower than usual, then the motherboard may need to be replaced. You can replace the motherboard by using (this guide).
Connect your hover board to its charger. Make sure that the charging light is illuminated, and wait until the battery is fully charged. If your hover board is still experiencing balance issues which make it difficult/impossible to ride, you may need to replace the motherboard. You can replace the motherboard by using (this guide).