To boot from the computer, place the CD or DVD into the drive and reboot the computer. As the computer boots, it should detect the bootable disc and use the files on it to boot. If the computer loads to an error message when attempting to boot or loads into Windows, you may be encountering any of the following situations.

Need to press a key to boot to CD or DVD

Some bootable CDs (e.g., Microsoft Windows CD), prompts for you to press any key to boot from the CD. If no key is pressed, the computer continues to boot normally and does not boot from the CD. Make sure to pay close attention to the screen as the computer is starting and press a key if prompted.

CD or DVD is not bootable

Not all CDs and DVDs are bootable. To boot from a CD, you must have a CD that is stated to be bootable. Keep in mind that early Windows 95 CDs are not bootable. However, Windows 98, ME, XP, and later CDs are bootable.

Not configured properly in BIOS

If the BIOS is not properly set up, the computer may ignore or not look at the CD-ROM or DVD as a bootable option. Open BIOS setup and verify your boot sequence settings are properly set to boot from the CD-ROM drive. These settings are under the boot options.

  • How to enter and exit the BIOS or CMOS setup.

We suggest using boot options setup similar to the example below. If all else fails, make your CD-ROM or ATAPI CD-ROM the first bootable option.

  • Floppy or LS120 (if available)
  • CD-ROM or DVD-ROM
  • Network (if available)
  • Hard Drive

If CD-ROM is after another device that’s bootable, it boots from the other device before the CD-ROM. Verify that the devices before CD-ROM, (e.g., floppy drive) has no bootable media in them. Bootable media includes your hard drive, which is bootable unless it’s blank or empty.

Disc drive not selected from the boot menu

On many computers, as the computer is booting, you may need to enter the boot menu (e.g., may see Press F9 for boot menu). If this option is available, press the key to enter the boot menu and then select the option to boot from the CD-ROM or DVD drive.

Bad CD or DVD

Verify the CD or DVD is readable by accessing it through Windows or in another computer. The CD or DVD may be bad or not readable. If you determine the CD is getting errors when being read, try first cleaning the CD before looking for a replacement. For additional information about how to clean your CD and CD-ROM drive, see our computer cleaning page.

If you enter the boot menu and the CD-ROM or DVD drive is not listed as an option, remove the disc from the computer. Then, turn off the computer, and press the key to enter the boot menu again. If the CD-ROM/DVD-ROM is not available, put the disc back into the computer and then choose the option to boot from the disc.

Jumpers not set properly

Not all disc drives boot if the jumpers are not set properly. If applicable for your computer and disc drive, verify that the CD-ROM or DVD drive has the jumpers set properly. We recommend the CD-ROM be set as primary on the secondary controller. This rule also applies to portable computers with removable disc drives.

  • How to verify CD-ROM cables are correctly connected.

Some computers today have multiple disc drives, for example, a computer may have a DVD drive and another CD or CD-RW drive. If your computer has multiple disc drives, consider disconnecting one of the drives and use the other drive to try to boot from the disc.

With some IDE or ATA disc drives, if the drive is not connected as the first drive, it can prevent the drive from properly booting. If you’ve never been able to boot from a CD or DVD, verify that the drive is the first drive on the cable.

Bad CD or DVD drive

Verify if another CD or DVD works in the drive. If the disc drive is bad, it cannot boot from the disc because it cannot read from the disc. If, after doing this, you determine the drive is bad, we recommend you replace the drive.

  • CD, DVD, and other disc drive buying tips.
  • How to install computer hardware.
  • How to create a bootable Windows USB drive.
  • See our CD-ROM and boot sequence pages for further information and related links.
  • CD-ROM help and support.