Any of the below possibilities can cause this issue. We recommend you follow each of the steps below to resolve this issue.

  • Driver issue - This issue can be caused by a driver related issue; verify your laptop has the latest drivers from your computer manufacturer. Note: if you are using a laptop computer we recommend you get the latest drivers from your computer manufacturer and not the video card manufacturer unless directed otherwise.
  • Connector issues - If you are using an adapter, like a SCART, to connect your computer to the TV, make sure it can support your video mode. SCART connectors only support composite video and therefore, if you are using S-Video, you are only going to get a black and white picture. If you are using S-Video connector, try a S-Video to SCART pro (pro-SCART-6).
  • TV modes - Verify your laptop uses the same TV mode as your TV (e.g., PAL or NTSC).
  • Hardware - Insure you are connecting the laptop directly to the TV and not through any other devices.
  • Other - If the previously mentioned issues do not relate to your situation, we recommend you contact your laptop computer manufacturer or video card manufacturer for further assistance.
  • See our laptop, TV, and video card definition for further information and related links.
  • Video card help and support.