If your Windows 98 computer is freezing when it shuts down, the following steps may help you fix the problem.

Windows 98 SE (Second Edition)

Windows 98 SE (Second Edition) has a patch used to fix a known issue with shutting down the computer. For more information about this patch, see our Windows 98 downloads section.

Windows 98

There are several reasons that cause the computer not to shut down to the “It’s now safe to turn off your computer” message. Update Windows to resolve these problems.

  • How to fix Microsoft Windows not shutting down.
  • Microsoft Windows help and support.