Difficulty

Very easy

Steps

2

Time Required

                          2 - 3 minutes

Sections

1

  • How to Hard Reset Samsung Galaxy A5
  • 2 steps

Flags

Member-Contributed Guide

An awesome member of our community made this guide. It is not managed by iFixit staff.

  • BackSamsung Galaxy A5 (2015)

  • Full Screen

  • Options

  • History

  • Save to Favorites

  • Download PDF

  • Edit

  • Translate

  • Get Shareable Link

  • Embed This Guide

  • Notify Me of Changes

  • Stop Notifications

Introduction

This will erase all device settings, user data, third-party applications, and associated application data from an Android device’s internal flash storage and will return the device to the condition it was in when shipped from the factory.

Video Overview

Step 1

              How to Hard Reset Samsung Galaxy A5
  • Switch off the phone.
  • Press and hold the Volume Up, Home and Power buttons.
  • When you see the Galaxy logo release only the Power button.

Switch off the phone.

Press and hold the Volume Up, Home and Power buttons.

When you see the Galaxy logo release only the Power button.

1024

Step 2

  • Use the Volume Up/Down buttons for navigation and the Power button for choice.
  • From the android system recovery menu select:
  • wipe data/factory reset
  • Yes – delete all user data
  • reboot system now
  • That’s all.
  • .
  • Did you do it successfully?

Use the Volume Up/Down buttons for navigation and the Power button for choice.

From the android system recovery menu select:

wipe data/factory reset

Yes – delete all user data

reboot system now

That’s all.

.

Did you do it successfully?

To reassemble your device, follow these instructions in reverse order.

Cancel: I did not complete this guide.

                                                                                      115 other people completed this guide.

Author

                                      with 3 other contributors 


                    ZFix

Member since: 12/09/2013

187,195 Reputation

                                      330 Guides authored                  



                       Badges:
                       35







                                                        +32 more badges

Team

                       Master Techs                        

                                                  Member of Master Techs 



                    Community                     


                                            310 Members                     


                                            1,168 Guides authored

ladinesnicole - Jan 26, 2016

Reply

Hey i did the second part because i couldn’t open my phone everytime it says all apps stop working and even the system process stopped, i shut down my phone then pressed up volume, power and home button but i couldn’t see anything its just all black

sunshinekid30 - Feb 25, 2016

Reply

I did all of this and now my phone just keeps rebooting and saying Samsung galaxy a5 powered by android and that’s all

Ali & Rubab Hassanali - Feb 20, 2017

I have the same problem - any solution?

luzortenciacortes405 - Jun 7, 2019

I have the same problem and press power button ,just it

richard - Jul 14, 2016

Reply

I did all this but it has failed on select language and if I select language it’s posing on WIFI scanning