Difficulty

Moderate

Steps

3

Time Required

Suggest a time??

Sections

1

  • How to install the Xbox One Wireless Receiver (1713) on Windows 10
  • 3 steps

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  • BackXbox One Wireless Receiver (Model 1713)

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Introduction

While the need for this method is less frequent in Win10, it still happens from time to time.

PLANNED EOL DATE: On 1/1/2023, this guide will be progressively phased out. On 1/1/2024, I will no longer support users with driver install issues, but will correct major mistakes. On 10/1/2025, I will consider this guide “Obsolete” (Win10 EOL: 10/14/2025).

NOTE: While this guide will be obsolete on 10/1/2025, I will keep it up as long as I reasonably can but will consider it unsupported. If there are major issues that cause major breakdowns, I may pull the guide at this point.

  • In most cases, Windows 10 will “just work". If it does not automatically pick up and install the driver, manual installation may be required. This improved compatibility is a result of Microsoft considering Xbox accessory compatibility in Windows 10.IMPORTANT: NO LONGER SUPPORTED AS OF 1/1/23, KEPT UP AS-IS. Windows 7/8.x users: Refer to the Windows 7/8.x specific guide. These are split, as 10 required specific changes. As a result, this guide is tailored around Windows 10.NOTE: I did not get an initial install prompt, and do not know how to re-trigger it. As I used this laptop as a test it will not be visible but may show for you. I do not know how to trigger the initial installation window manually.READ!!!: I HAVE NOT TESTED THIS ADAPTER IN WINDOWS 11 YET. IT MAY OR MAY NOT WORK.

  • NOTE: I did not get an initial install prompt, and do not know how to re-trigger it. As I used this laptop as a test it will not be visible but may show for you. I do not know how to trigger the initial installation window manually.

Step 1

              Plug and play
  • If you are using the Model 1790 (Slim) Xbox One wireless receiver, you must use the following driver: Xbox - Net - 10.46.1.
  • Plug your Xbox Wireless Receiver into your PC. Proceed with the next steps if installation fails.
  • Locate Other Devices. Without a driver installed, the receiver will be found here.
  • Double click XBOX ACC and check for Code 28. Click Update Driver and you will see a window with two options.
  • Before manually installing the driver, select Search automatically for updated driver software. Install the driver manually if this fails.

If you are using the Model 1790 (Slim) Xbox One wireless receiver, you must use the following driver: Xbox - Net - 10.46.1.

Plug your Xbox Wireless Receiver into your PC. Proceed with the next steps if installation fails.

Locate Other Devices. Without a driver installed, the receiver will be found here.

Double click XBOX ACC and check for Code 28. Click Update Driver and you will see a window with two options.

Before manually installing the driver, select Search automatically for updated driver software. Install the driver manually if this fails.

1024

Step 2

              Driver installation (Manual)
  • Note: Search Xbox Wireless if the link does not work. Download the driver from the Microsoft Update Catalog. Select the following driver: Microsoft driver update for Xbox Wireless Adapter for Windows (18.31.1.34). Unzip the file with 7Zip.
  • Select Browse my computer for driver software.
  • Locate the folder where the driver is located and select Copy address as text. Paste the location into the search box. Click Next.

Note: Search Xbox Wireless if the link does not work. Download the driver from the Microsoft Update Catalog. Select the following driver: Microsoft driver update for Xbox Wireless Adapter for Windows (18.31.1.34). Unzip the file with 7Zip.

Select Browse my computer for driver software.

Locate the folder where the driver is located and select Copy address as text. Paste the location into the search box. Click Next.

Step 3

              Verify the driver installation
  • To verify the driver was installed correctly, check under Network Adapters. If the driver was installed correctly, it will show up here.

To verify the driver was installed correctly, check under Network Adapters. If the driver was installed correctly, it will show up here.

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                    Nick

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ErynExtremelyOnline - Mar 12, 2018

Reply

Hi Nick,

This is a great guide. It seems to be a common issue and many people have offered similar solutions, but this one is the clearest and most well-explained.

At the end of Step 3 (“Click Next and install the driver”), the window flashes to something like “Searching location…” for less than a second and then I get:

Windows was unable to install your XBOX ACC

Windows could not find drivers for your device.

If you know the manufacturer of your device, you can visit their website and check the support section for downloadable drivers.

I’m using Win 10 64-bit, fully updated.

I’ve tried the other drivers on the Update Catalog with the same result.

Is it possible to manually force the drivers to be installed?

Thanks,

Eryn

Nick - Mar 13, 2018

You can actually download the driver manually to force the installation. To force the installation, you will need this driver for Win10: Microsoft driver update for Xbox Wireless Adapter for Windows (18.31.1.43)

If the issue is installation, you need to unzip the folder and put the files in a normal folder. The .cab folder from the download site doesn’t work as-is. I should have clarified this, but it’s corrected.

ErynExtremelyOnline - Mar 16, 2018

Thanks, but that wasn’t my issue.

I figured out that you can use the “Have disk…” option in the driver update dialog to force the install, but that still didn’t fix it - Device Manager correctly identified the device as “Xbox Wireless Adapter”, but it showed error code 10 and still failed to work.

—

What actually fixed it was a NEWER, entirely different (and deceptively named) driver in the Update Catalog.

For 64-bit systems:

Title: Xbox - Net - 7/11/2017 12:00:00 AM - 1.0.46.1

Products: Windows 10 Anniversary Update and Later Servicing Drivers,Windows 10 S and Later Servicing Drivers

Classification: Drivers (Networking)

Last Updated: 7/11/2017

Version: 1.0.46.1

Size: 217 KB

For x86 systems:

Size: 194 KB

I really hope this helps anyone else out there with the same issues as me.

Nick - Mar 16, 2018

I did it on a W10 Build 1708 system with deferred updates and the throttled internet connection option enabled. I think 1708 is the Anniversary update, so there’s a chance that system had an older build at the time.

ErynExtremelyOnline - Mar 17, 2018

Yeah, that makes sense.

I also just realised that your guide is for the original Wireless Adapter - whereas I’ve got the new (smaller) one. Maybe add a note that owners of the newer adapter will also need the newer driver?

None of the other guides I’ve seen out there include this info either, and yours is still the easiest to follow… so you’re still winning :)