Difficulty
Moderate
Steps
15
Time Required
35 - 45 minutes
Sections
3
- Battery
- 3 steps
- Fan
- 6 steps
- Motherboard
- 6 steps
Flags
0
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Introduction
When your motherboard is working properly, any wired audio connected to the laptop will receive sound. Also, any external device connected to the laptop through the USB ports will be detected and will work with efficient response time. If your laptop is older, extensive use of the laptop’s audio and USB ports can cause them to become damaged and break, resulting in the same symptoms with the motherboard. However, If your laptop is new, it is possible that you may have a faulty motherboard, which can result in the same symptoms from extensive use.
Before removing the motherboard, relate back to this troubleshooting page for further information about what is causing your symptoms. Moving forward, be sure to follow all prerequisite guides included for dismantling your device.
No special skills are required to remove and replace this device’s motherboard. However, you will need a plastic opening tool (plastic spudger) as well as a Phillips #0 Screwdriver.
What you need
Step 1
Orient the Laptop
- Orient the Laptop so the HP logo is facing the table and the battery tabs are accessible.
- Ensure the laptop is powered off before moving forward.
Orient the Laptop so the HP logo is facing the table and the battery tabs are accessible.
Ensure the laptop is powered off before moving forward.
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Step 2
Push out the Battery
- Place your index fingers on each of the two battery holder clips.
- Using your index fingers, push the battery holder clips inwards (towards the center of the laptop).
Place your index fingers on each of the two battery holder clips.
Using your index fingers, push the battery holder clips inwards (towards the center of the laptop).
Step 3
Remove the Battery
- After the battery clips are pushed in, use either hand to grab hold of the battery.
- Gently push up to remove the battery.
After the battery clips are pushed in, use either hand to grab hold of the battery.
Gently push up to remove the battery.
Step 4
Unscrew the Back Cover
- Use a Phillips #0 screwdriver to remove the twelve 8 mm Phillips screws that are holding down the bottom cover of the laptop.
Use a Phillips #0 screwdriver to remove the twelve 8 mm Phillips screws that are holding down the bottom cover of the laptop.
Step 5
Remove the Disk Drive
- Grab a hold of the disk drive and carefully pull it away from the computer.
- Continue to slide the disk drive out of the laptop until fully removed.
- Due to the removal of the battery, no power is available to open the disk drive through the use of the eject button.
- Make sure to pull out the disk drive at a 90 degree angle as demonstrated. Do not attempt to wiggle the drive out of the laptop.
- There will be resistance when removing the drive. Mishandling may cause broken wires, which could make your disk drive inoperative.
Grab a hold of the disk drive and carefully pull it away from the computer.
Continue to slide the disk drive out of the laptop until fully removed.
Due to the removal of the battery, no power is available to open the disk drive through the use of the eject button.
Make sure to pull out the disk drive at a 90 degree angle as demonstrated. Do not attempt to wiggle the drive out of the laptop.
There will be resistance when removing the drive. Mishandling may cause broken wires, which could make your disk drive inoperative.
Step 6
Remove the Back Cover
- Place a plastic opening tool in-between the upper and lower pieces of the bottom cover.
- Using your hands and the plastic opening tool, gently separate the cover from the frame.
- Slowly remove the bottom cover from the base of the laptop.
- Using metal pry tools can damage your device.
Place a plastic opening tool in-between the upper and lower pieces of the bottom cover.
Using your hands and the plastic opening tool, gently separate the cover from the frame.
Slowly remove the bottom cover from the base of the laptop.
Using metal pry tools can damage your device.
Step 7
Remove the Fan Screws
- Use a Phillips #0 screwdriver to remove the two 8 mm Phillips-head screws that attach the fan to the base.
Use a Phillips #0 screwdriver to remove the two 8 mm Phillips-head screws that attach the fan to the base.
Step 8
Remove the Fan Wire
- Using your index finger and thumb, carefully grab the wire that connects the fan to the motherboard.
- Using a bit of force, remove the cable from the connector on the motherboard.
Using your index finger and thumb, carefully grab the wire that connects the fan to the motherboard.
Using a bit of force, remove the cable from the connector on the motherboard.
Step 9
Remove the Fan
- Using your hand, grab one of the fan corners and pull up.
- Carefully remove the entire fan from the base of the laptop.
Using your hand, grab one of the fan corners and pull up.
Carefully remove the entire fan from the base of the laptop.
Step 10
Remove the Heatsink
- Using the Phillips #0 screwdriver, unscrew the four 2 mm Phillips-head screws that secure the heatsink to the laptop base.
- Grasp one end of the heatsink and then carefully lift up to remove it from the laptop base.
Using the Phillips #0 screwdriver, unscrew the four 2 mm Phillips-head screws that secure the heatsink to the laptop base.
Grasp one end of the heatsink and then carefully lift up to remove it from the laptop base.
Step 11
Remove the Speaker Wire Connection
- Using your index finger and thumb, gently grasp the speaker cable and pull it from the connector.
- Move along the speaker wire and ensure that none of the wiring is caught on other components or mounting tabs.
- Remove the speakers.
Using your index finger and thumb, gently grasp the speaker cable and pull it from the connector.
Move along the speaker wire and ensure that none of the wiring is caught on other components or mounting tabs.
Remove the speakers.
Step 12
Remove the Wired Connections
- Place your index finger on the plastic ridge of each of the seven ZIF connectors connected to the motherboard.
- Using your index finger, flip up the black tabs on each of the connectors to release the cable.
- Gently pull each the wired connections from the motherboard.
Place your index finger on the plastic ridge of each of the seven ZIF connectors connected to the motherboard.
Using your index finger, flip up the black tabs on each of the connectors to release the cable.
Gently pull each the wired connections from the motherboard.
Step 13
Remove the Screws from the Base
- Using a Phillips #0 screwdriver, unscrew the twelve 2 mm Phillips-head screws that secure the motherboard to the laptop base.
Using a Phillips #0 screwdriver, unscrew the twelve 2 mm Phillips-head screws that secure the motherboard to the laptop base.
Step 14
Remove the Wireless Card
- Use your index finger and thumb to gently grasp the green wireless card, then pull the card horizontally out and away from the motherboard.
Use your index finger and thumb to gently grasp the green wireless card, then pull the card horizontally out and away from the motherboard.
Step 15
Remove the Audio/USB Board
- Use your index finger and thumb to gently grasp the display connector and remove it from the motherboard.
- Carefully grasp an end of the motherboard and gradually lift it up and away from the laptop.
Use your index finger and thumb to gently grasp the display connector and remove it from the motherboard.
Carefully grasp an end of the motherboard and gradually lift it up and away from the laptop.
To reassemble your device, follow these instructions in reverse order.
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