Difficulty

Moderate

Steps

12

Time Required

                          15 minutes            

Sections

2

  • Keyboard
  • 8 steps
  • DC Charging Port
  • 4 steps

Flags

0

  • BackHP Chromebook 11 G5

  • Full Screen

  • Options

  • History

  • Save to Favorites

  • Download PDF

  • Edit

  • Translate

  • Get Shareable Link

  • Embed This Guide

  • Notify Me of Changes

  • Stop Notifications

Introduction

This process should be done very carefully because the charging port is attached to other parts of the device. So, before removing the DC port there will be several wires that will need to be disconnected. If these steps are followed carefully and correctly the DC charging port should be replaced easily with no complications.

What you need

Step 1

              Keyboard               
  • Remove four large rubber pads from the bottom of the device to reveal screws using the pointed end of a spudger.

Remove four large rubber pads from the bottom of the device to reveal screws using the pointed end of a spudger.

1024

Step 2

  • Remove two smaller rubber pads from the bottom of the device to reveal screws using the pointed end of a spudger.

Remove two smaller rubber pads from the bottom of the device to reveal screws using the pointed end of a spudger.

Step 3

  • Remove the 4mm eleven screws using a Phillips #00 screwdriver.

Remove the 4mm eleven screws using a Phillips #00 screwdriver.

Step 4

  • Flip the device upright and open the screen as far back as possible.

Flip the device upright and open the screen as far back as possible.

Step 5

  • Wedge the flat-end of a metal spudger between the base of the device and the keyboard assembly while applying downward pressure. Slide the spudger across the entirety of the gap until the two components separate.
  • There will be audible popping sounds caused by the separation of the base of the device and the keyboard assembly as you wedge them apart.
  • Do not insert the spudger into the gap deeper than necessary as it may snag on the internal components.

Wedge the flat-end of a metal spudger between the base of the device and the keyboard assembly while applying downward pressure. Slide the spudger across the entirety of the gap until the two components separate.

There will be audible popping sounds caused by the separation of the base of the device and the keyboard assembly as you wedge them apart.

Do not insert the spudger into the gap deeper than necessary as it may snag on the internal components.

Step 6

  • Gently lift the keyboard assembly slightly above the base of the device.

Gently lift the keyboard assembly slightly above the base of the device.

Step 7

  • Disconnect the two ribbon cables connected to the motherboard by using the pointed end of a spudger to lift the plastic connector lids to allow the ribbon cables to be gently removed by hand.

Disconnect the two ribbon cables connected to the motherboard by using the pointed end of a spudger to lift the plastic connector lids to allow the ribbon cables to be gently removed by hand.

Step 8

  • Gently remove the keyboard assembly by hand from the base of the device.

Gently remove the keyboard assembly by hand from the base of the device.

Step 9

              DC Charging Port               
  • Disconnect the charging port cable from the motherboard using your finger or a spudger and gently pull it off.

Disconnect the charging port cable from the motherboard using your finger or a spudger and gently pull it off.

Step 10

  • Remove the two screws from the hinge of the device using a Phillips #00 screwdriver.
  • Carefully lift the hinge up.

Remove the two screws from the hinge of the device using a Phillips #00 screwdriver.

Carefully lift the hinge up.

Step 11

  • Carefully lift the charging port cable with the hinge up to remove the DC charging port.

Carefully lift the charging port cable with the hinge up to remove the DC charging port.

Step 12

  • Carefully remove the DC charging port from the base using a spudger.

Carefully remove the DC charging port from the base using a spudger.

To reassemble your device, follow these instructions in reverse order.

Cancel: I did not complete this guide.

                                                                                      2 other people completed this guide.                                             

Author

                                      with 3 other contributors 

                    Salma Zitoun                     

Member since: 01/14/2020

367 Reputation

                                      2 Guides authored                  



                       Badges:
                       7







                                                        +4 more badges                           

Team

                       York University, Team S1-G3, Woodhouse Winter 2020                        

                                                  Member of York University, Team S1-G3, Woodhouse Winter 2020 



                    YORK-WOODHOUSE-W20S1G3                     


                                            3 Members                     


                                            5 Guides authored                     

Maryann Charles - Dec 18, 2020

Reply

I thought it was going to be a little bit more difficult than it was . I got it done in about 15-20 minutes. Thanks to this.

Aaron Yamauchi - Apr 7, 2021

Reply

Do you guys sell these replacement DC Ports or know where to find them? (I work for a school, but the students keep breaking things! I need, like, 25 of these… yep, it’s that bad. Even found a literal nest of cockroaches inside one of them. I still have the picture/video of it for the morbidly curious lol.)