Difficulty

Moderate

Steps

10

Time Required

                          30 - 50 minutes

Sections

1

  • RAM
  • 10 steps

Flags

0

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Introduction

You need to pay attention to remove power, disconnect batteries, and use an anti-static wrist strap during the repair process. This is a video for how to use an anti-static wrist strap.

The device & model of this repair guide is HP EliteBook 745 G6 Notebook. For more information on this device, refer to the maintenance and service manual.

What you need

Step 1

              RAM
  • Type CMD in the Start Menu and open Command Prompt.
  • Type the following command to view memory details and press Enter.
  • wmic memorychip get devicelocator, manufacturer, partnumber, serialnumber, capacity, speed, memorytype, formfactor.

Type CMD in the Start Menu and open Command Prompt.

Type the following command to view memory details and press Enter.

wmic memorychip get devicelocator, manufacturer, partnumber, serialnumber, capacity, speed, memorytype, formfactor.

1024

Step 2

  • Power off the Notebook.
  • Select the Start button.
  • Select the Power button.
  • Select Shut down.
  • Disconnect the power adapter.

Power off the Notebook.

Select the Start button.

Select the Power button.

Select Shut down.

Disconnect the power adapter.

Step 3

  • Turn the notebook upside down on a flat surface.
  • Loosen the six captive screws and the two inset captive screws counter-clockwise with the Phillips #00 screwdriver.
  • Pry the bottom cover with plastic card or spudger at the bottom right corner.
  • Lift the bottom cover off with plastic card.

Turn the notebook upside down on a flat surface.

Loosen the six captive screws and the two inset captive screws counter-clockwise with the Phillips #00 screwdriver.

Pry the bottom cover with plastic card or spudger at the bottom right corner.

Lift the bottom cover off with plastic card.

Step 4

  • Be sure to ground yourself by wearing anti-static wrist strap.
  • Pull the battery cable from the system board.

Be sure to ground yourself by wearing anti-static wrist strap.

Pull the battery cable from the system board.

Step 5

  • Be sure to ground yourself by wearing anti-static wrist strap.
  • Do not remove memory shielding from the system board when replacing memory.
  • The socket labeled 2 houses the expansion memory module and the socket labeled 1 houses the primary memory module.
  • Spread the retaining tabs on each side of the memory module slot to release the memory module.
  • Pull the memory module away from the slot at an angle.

Do not remove memory shielding from the system board when replacing memory.

The socket labeled 2 houses the expansion memory module and the socket labeled 1 houses the primary memory module.

Spread the retaining tabs on each side of the memory module slot to release the memory module.

Pull the memory module away from the slot at an angle.

Step 6

  • Be sure to ground yourself by wearing anti-static wrist strap.
  • Insert the memory module into the slot at an angle.
  • Push down the center of memory module until the retaining tabs lock the RAM stick.

Insert the memory module into the slot at an angle.

Push down the center of memory module until the retaining tabs lock the RAM stick.

Step 7

  • Be sure to ground yourself by wearing anti-static wrist strap.
  • Insert the battery cable into the system board.

Insert the battery cable into the system board.

Step 8

  • Push down the bottom cover at the four corner and center.
  • Tighten the six captive screws and the two inset captive screws clockwise with Phillips #00 screwdriver.

Push down the bottom cover at the four corner and center.

Tighten the six captive screws and the two inset captive screws clockwise with Phillips #00 screwdriver.

Step 9

  • Push the power button.

Push the power button.

Step 10

  • Type CMD in the Start Menu and open Command Prompt.
  • Type the following command to view memory details and press Enter.
  • wmic memorychip get devicelocator, manufacturer, partnumber, serialnumber, capacity, speed, memorytype, formfactor
  • Right-click on the taskbar.
  • Select the “Task Manager”.
  • Select the “Performance”.

wmic memorychip get devicelocator, manufacturer, partnumber, serialnumber, capacity, speed, memorytype, formfactor

Right-click on the taskbar.

Select the “Task Manager”.

Select the “Performance”.

To reassemble your device, follow these instructions in reverse order.

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Author

                                      with 1 other contributor 


                    Mengqi Shi

Member since: 05/05/2021

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                       York University, Team S1-G27, O'Regan Summer 2021                        

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