Difficulty

Moderate

Steps

7

Time Required

                          15 - 30 minutes            

Sections

3

  • Back Cover
  • 4 steps
  • Battery Cable
  • 1 step
  • RAM
  • 2 steps

Flags

0

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Introduction

Symptoms that you’re encountering that would permit you to follow this guide include;

  • Blue Screen of DeathSporadic PC FreezeComputer Beep NoiseRAM isn’t recognized by your computer

What you need

Step 1

              Unfasten the back cover               
  • For your safety, discharge the battery below 25% and power down your device before disassembly.
  • Use a Torx T5 screwdriver to loosen the five captive screws holding the back cover.

For your safety, discharge the battery below 25% and power down your device before disassembly.

Use a Torx T5 screwdriver to loosen the five captive screws holding the back cover.

1024

Step 2

              Release the clips               
  • Insert an opening pick between a corner of the back corner and the chassis, near a hinge.
  • Pry upward to release the retaining clips.
  • These clips will make an audible click when they release.
  • Repeat this process for the opposite corner.

Insert an opening pick between a corner of the back corner and the chassis, near a hinge.

Pry upward to release the retaining clips.

These clips will make an audible click when they release.

Repeat this process for the opposite corner.

Step 3

              Release the remaining clips               
  • Insert your opening pick between the back cover and chassis, along the edge of the cover between the hinges.
  • Pry up to release the additional retaining clips.

Insert your opening pick between the back cover and chassis, along the edge of the cover between the hinges.

Pry up to release the additional retaining clips.

Step 4

              Remove the back cover               
  • Grab the cover by the corners next to the hinges.
  • Swing the cover open and away from you.
  • If the back cover feels stuck to the chassis, use an opening pick to release remaining clips around the perimeter of the back cover.
  • Lift and remove the back cover from the laptop body.

Grab the cover by the corners next to the hinges.

Swing the cover open and away from you.

If the back cover feels stuck to the chassis, use an opening pick to release remaining clips around the perimeter of the back cover.

Lift and remove the back cover from the laptop body.

Step 5

              Disconnect the battery               
  • Use the point of a spudger to push the sides of the battery connector out of its socket.
  • Push on alternate sides to “walk” the connector out.

Use the point of a spudger to push the sides of the battery connector out of its socket.

Push on alternate sides to “walk” the connector out.

Step 6

              RAM               
  • Use the Phillips #0 screwdriver to remove the four 3 mm screws holding the RAM cover in place.
  • Pull up on the metal cover gently, it should make a slight noise signifying that it popped off.
  • Remove the metal cover completely revealing two sticks of RAM.

Use the Phillips #0 screwdriver to remove the four 3 mm screws holding the RAM cover in place.

Pull up on the metal cover gently, it should make a slight noise signifying that it popped off.

Remove the metal cover completely revealing two sticks of RAM.

Step 7

  • Using your fingers gently pull the arms on the edges of the RAM stick away from the RAM to release it.
  • They should now be seated at an angled position.
  • Gently pull the RAM stick out of it socket.
  • Handle the RAM gently so you do not bend the socket pins.

Using your fingers gently pull the arms on the edges of the RAM stick away from the RAM to release it.

They should now be seated at an angled position.

Gently pull the RAM stick out of it socket.

Handle the RAM gently so you do not bend the socket pins.

To reassemble your device, follow these instructions in reverse order.

Take your e-waste to an R2 or e-Stewards certified recycler.

Repair didn’t go as planned? Try some basic troubleshooting, or ask our HP EliteBook community for help.

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Author

                                      with 4 other contributors 

                    Chasen Romo                     

Member since: 09/01/2021

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