Difficulty
Easy
Steps
9
Time Required
10 minutes
Sections
3
- Battery
- 3 steps
- Case/Service Cover
- 2 steps
- Memory/RAM
- 4 steps
Flags
1
Featured Student Guide
This guide has been the hard work of our awesome students and is found to be exceptionally cool by the iFixit staff.
BackHP EliteBook 8470p
Full Screen
Options
History
Save to Favorites
Download PDF
Edit
Translate
Get Shareable Link
Embed This Guide
Notify Me of Changes
Stop Notifications
Introduction
Reasons that your RAM would stop working are if the board is faulty, if it is not installed correctly or if there is excessive dust that is causing the connection to not be clean.
Before starting this step the battery and service cover will need to be removed from the bottom of the computer.
WARNING: if the BIOS is not up to date before removing the RAM, the system could inherit many different problems. See https://support.hp.com/us-en/document/c0… for more information on how to complete this process.
Step 1
Battery
- Position the computer upside down with the opening latch facing away from you and the battery facing towards you.
- If the battery is “swollen” or the shape is irregular, stop whatever you are doing and allow the battery to slowly discharge itself before removing it from the laptop casing. Click the link to learn how to replace and dispose of a “swollen” battery, What to do with a swollen battery.
Position the computer upside down with the opening latch facing away from you and the battery facing towards you.
If the battery is “swollen” or the shape is irregular, stop whatever you are doing and allow the battery to slowly discharge itself before removing it from the laptop casing. Click the link to learn how to replace and dispose of a “swollen” battery, What to do with a swollen battery.
1024
Step 2
- Slide the battery latch positioned to the right over to the right side. Hold it there.
Slide the battery latch positioned to the right over to the right side. Hold it there.
Step 3
- With the latch opened, pull the battery out of its socket firmly.
- There will likely be some resistance. However, if you find it to be excessive, the latch may not be properly opened.
With the latch opened, pull the battery out of its socket firmly.
There will likely be some resistance. However, if you find it to be excessive, the latch may not be properly opened.
Step 4
Case/Service Cover
- With the laptop latch still facing away from you, slide the left release latch to the left.
- Some models may have a screw installed on this latch, if so, be sure to remove it first to avoid damaging the latch.
With the laptop latch still facing away from you, slide the left release latch to the left.
Some models may have a screw installed on this latch, if so, be sure to remove it first to avoid damaging the latch.
Step 5
- Slide the door away from you, toward the opening latch.
- Lift the door upwards away from the computer.
Slide the door away from you, toward the opening latch.
Lift the door upwards away from the computer.
Step 6
Memory/RAM
- CAUTION: Before removing the memory module, update to the latest BIOS. Failure to do so could result in various system problems.
CAUTION: Before removing the memory module, update to the latest BIOS. Failure to do so could result in various system problems.
Step 7
- Spread the retaining tabs on either side of the memory module to release the module.
Spread the retaining tabs on either side of the memory module to release the module.
Step 8
- Remove the memory module by pulling the module away from the slot at an angle.
Remove the memory module by pulling the module away from the slot at an angle.
Step 9
- Note that the device does have two memory slots. The top slot houses the the expansion memory and the bottom slot houses the primary memory.
- Repeat the previous steps if there is an expansion memory card
Note that the device does have two memory slots. The top slot houses the the expansion memory and the bottom slot houses the primary memory.
Repeat the previous steps if there is an expansion memory card
To reassemble your device, follow these instructions in reverse order.
Cancel: I did not complete this guide.
One other person completed this guide.
Author
with 3 other contributors
Bryce Martin
Member since: 10/25/2022
122 Reputation
1 Guide authored
Badges:
5
+2 more badges
Team
UMass Dartmouth, Team 5-3, Sinclaire Fall 2022
Member of UMass Dartmouth, Team 5-3, Sinclaire Fall 2022
UMASSD-SINCLAIRE-F22S5G3
5 Members
7 Guides authored
