Difficulty
Moderate
Steps
12
Time Required
30 minutes
Sections
5
- Battery
- 2 steps
- Back Panel
- 2 steps
- CD/DVD ROM
- 3 steps
- Keyboard
- 3 steps
- Memory
- 2 steps
Flags
0
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Introduction
Keep in mind that this model has two pairs of memory: one pair below the back panel and another below the keyboard. We’ll describe the steps for both.
Usually, a computer’s memory needs to be replaced when a message of “not enough memory” pops up in your screen. However, check out our troubleshooting page to see if your problem falls into a different category.
Please follow instructions as they appear.
What you need
Step 1
Battery
- Make sure your device is powered off and disconnected from the power adapter.
- Slide the lock all the way to the left. The battery should pop up.
Make sure your device is powered off and disconnected from the power adapter.
Slide the lock all the way to the left. The battery should pop up.
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Step 2
- Pull the battery out.
Pull the battery out.
Step 3
Back Panel
- Slide the lock all the way to the right and remove the M2.5x8mm screw with a Philips #0 screwdriver.
- Make sure your device is turned off and your battery is removed.
Slide the lock all the way to the right and remove the M2.5x8mm screw with a Philips #0 screwdriver.
Make sure your device is turned off and your battery is removed.
Step 4
- Slide the panel towards you and lift it up to open and access the back of the computer.
Slide the panel towards you and lift it up to open and access the back of the computer.
Step 5
CD/DVD ROM
- Unscrew one M2.5x8mm screw using a Phillips #0 screwdriver.
- The screw does not have to come out completely.
Unscrew one M2.5x8mm screw using a Phillips #0 screwdriver.
The screw does not have to come out completely.
Step 6
- Push the metal tip to the left with a screwdriver.
Push the metal tip to the left with a screwdriver.
Step 7
- Pull out the CD/DVD ROM with your hand.
Pull out the CD/DVD ROM with your hand.
Step 8
Keyboard
- Unscrew three M2.5x8mm screws using Phillips #0 screwdriver.
Unscrew three M2.5x8mm screws using Phillips #0 screwdriver.
Step 9
- Put your finger through the hole to push out the keyboard from its place.
- Keep in mind to push rather hard to fully remove the keyboard from the actual laptop.
Put your finger through the hole to push out the keyboard from its place.
Keep in mind to push rather hard to fully remove the keyboard from the actual laptop.
Step 10
- Carefully lift keyboard to reveal connection strips.
- Unlock the latch holding the connection strips.
- Pull out the connection strips from the motherboard.
Carefully lift keyboard to reveal connection strips.
Unlock the latch holding the connection strips.
Pull out the connection strips from the motherboard.
Step 11
Memory
- Your HP EliteBook 8560w has two pairs of RAM: one below the keyboard and the other below the back panel. This guide begins removing the pair below the keyboard, then proceeds to the one below the back panel.
- Pull both metal parts away from memory pair. Lift memory pair and it will come out.
Your HP EliteBook 8560w has two pairs of RAM: one below the keyboard and the other below the back panel. This guide begins removing the pair below the keyboard, then proceeds to the one below the back panel.
Pull both metal parts away from memory pair. Lift memory pair and it will come out.
Step 12
- Flip device upside down. Pull metal bars away from the memory. Lift the memory up and it will pop out.
Flip device upside down. Pull metal bars away from the memory. Lift the memory up and it will pop out.
To reassemble your device, follow these instructions in reverse order.
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Author
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Alexandre Mota
Member since: 01/14/2020
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Team
Embry-Riddle Aeronautical University, Team S16-G7, Branham Spring 2020
Member of Embry-Riddle Aeronautical University, Team S16-G7, Branham Spring 2020
ERAU-BRANHAM-S20S16G7
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