Student-Contributed Wiki
An awesome team of students from our education program made this wiki.
The laptop is getting hotter when in use than usual.
Your laptop should be placed where it can get proper airflow; you should use your laptop on a flat table or surface.
If your laptop is being used in a place where proper airflow is not accessible, it will overheat quickly. While the laptop is on and running, you shouldn’t put the laptop on your legs, a bed, carpet, or an uneven surface. All of these places will block certain air circulation spots of the laptop and prevent cooling. It is best to keep your laptop on a flat, non-heat-absorbing surface like a table or desk, where the cooling areas of the laptop are not blocked. If it is necessary to keep your laptop in your lap or on the bed, an easy way to keep the fans clear is to place a piece of cardboard or a lap-table to place the computer onto.
The laptop shouldn’t be running many resource-heavy programs as it’ll cause it to work harder, making the computer hotter. Closing extra programs you aren’t using, similar to turning off the lights when you leave a room, will help your computer run cooler.
Programs running in the background while you are using your laptop can use computer resources; thus, your laptop will run slower and get hotter. To fix this, use the task manager to disable certain resource-intensive programs from starting up automatically. This will shorten the boot time of the laptop and allow more of the CPU to be used effectively. You may also want to use anti-virus software to scan the computer for malware as many viruses will use a lot of computer resources to slow it down.
Older batteries are less efficient and generate more heat as their lifespan decreases. Replace them to keep the computer cool.
Older laptop batteries do not charge or hold a charge as well as their new counterparts, which can cause many different problems for your computer. One of these problems is poorly managed temperature control; the loss in efficiency in the batteries causes them to heat up more. Sadly, the only way to fix this problem is by replacing the battery; however, there are many hack projects for the technology inclined to reuse the old battery or its cells.
If the inside of the laptop is dirty, heat can’t effectively escape the computer. Clean the computer.
Over time dust will buildup inside the computer ventilation and fan areas. This causes airflow to be restricted and for the computer to heat up. This can be caused by a variety of reasons but mostly it is caused by time and the computer being used. The best way to clean the computer is to buy a can of compressed air and use it against the computer vents. If it still doesn’t seem clean, open the inside of the computer and blow air across the fan and internal components to clean them. Once all the dust and dirt have been blown out of the computer, put it back together and the computer is now clean. [CPU Fan Replacement (See Replacement guide for assistance with opening the laptop) Link]
The fan is very necessary. Clean or replace the fan.
If the fan isn’t running, it could be either very dirty or broken. First, open the laptop and clean the fan making sure there aren’t any large objects or dirt blocking it from spinning. Also, make sure it can spin freely by pushing it with your finger to make sure it spins. It should feel very well greased and if it doesn’t spin freely, or it skips slightly while rotating, it should be replaced. [CPU Fan Replacement Link]
HP has included heat management software on most of their computers. Make sure that it is enabled.
When pressing the power button the screen does not turn on
If you have not charged or turned on your laptop in a while, it may have to be charged. To fix this issue you should just plug in the power adapter and wait a few minutes for the laptop to charge.
If you connect the power adapter and the battery light does not turn on you may be looking at an issue with the power cord. First, ensure that all parts of the charger are properly connected. This includes the power adapter to the laptop, both ends of the power adapter, and the adapter to the wall outlet. If this issue still persists after checking all the connections, you should look into replacing the power adapter.
If you have checked the charger is working and the laptop is still not charging you might be looking at an issue with the Power Connector. First, try cleaning out the power connector and try charging again. If the problem persists look into replacing the Power Connector.
There is poor to no sound quality coming out of the speakers.
If you are using the speakers and they sound muffled, try moving your computer and checking there is nothing covering the speakers.
If you are hearing no sound, make sure you do not have your headphones or anything else plugged into the audio jack. If there is anything unplug it.
The screen colors do not represent how they are normally.
Go to settings.Select the Display System. Double click the Night Light settings hyperlink in the Brightness and color subheadingSet the Night Lite settings button to Turn off Now Set the Schedule night light on-off switch to the position off
Go to settings.Select the Display System.Scroll down and select Advanced Display Settings.Select display Adapter Properties for Display 1.Select the Color Management tab.Select the Color Management… button.Select the Advanced tab.Make sure every section is set to the System Default.
The charging indicator says that the laptop isn’t charging or won’t stay charged.
Ensure that the AC adapter is plugged into the laptop and the charging indicator light is on. If the light is not on, and the adapter is plugged in, the adapter is most likely defective. If the AC adapter is defective and the computer is under warranty, contact HP. If the computer is no longer under warranty, see Ordering HP Certified Replacement Parts or check other certified sites that sell replacement parts. Otherwise, the only way to continue to use the laptop is to use it while plugged into a wall outlet via the AC adapter.
If the battery indicator on the screen and on the AC adapter are both displaying that the laptop is charging, however, when unplugged the laptop immediately shuts down, it might have a corrupt battery driver.
- Open Device Manager (If using Windows XP, click Start, right-click My Computer, and select Properties. Click the Hardware tab, then the Device Manager button. If in Vista or Windows 7, click Start, type device manager, and press enter.)Once in Device Manager, click the little icon to the left of the word Batteries to expand the Batteries section.Right-click Microsoft ACPI-Compliant Control Method Battery and select Uninstall. Do not uninstall any other drivers.Once that driver has disappeared from the screen, click the Action menu at the top of the window and select Scan for hardware changes. (This will bring the driver back.)Turn off the laptop and turn it back to check if the device has started charging.
If the battery indicator is still displaying that the laptop is charging, then the battery itself might be defective. If the battery is defective and the computer is under warranty, contact HP. If the computer is no longer under warranty, see Ordering HP Certified Replacement Parts (using HP’s PartSurfer, which has a complete list of parts and can help you find the part you need) or check other certified sites that sell replacement parts. After ordering the correct battery for the HP Envy 17m-ae111dx, use this link to replace the battery.
