Difficulty
Moderate
Steps
14
Time Required
15 - 30 minutes
Sections
2
- Back Panel
- 10 steps
- Speakers
- 4 steps
Flags
0
BackHP Envy X2-15-C001Dx
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Introduction
The internal (on-board) speakers are pieces of hardware that produce the sounds for your laptop without the need for an auxiliary audio device. Failing or faulty speakers can produce distorted, static-like, intermittent sound, or no sound at all.
Before using this guide, be sure to check that your laptop’s audio drivers are up-to-date using the HP drivers link.
If the drivers are up-to-date and the speaker issue persists, replacement speakers can be ordered directly from HP using this HP parts link.
Before beginning, make sure to power off your computer completely and disconnect it from any external power source.
What you need
Step 1
Back Panel
- Place the laptop face down on a table.
Place the laptop face down on a table.
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Step 2
- Lift up the back stand.
Lift up the back stand.
Step 3
- Remove the five screws from the bottom of the back plate using a Phillips #1 screwdriver.
Remove the five screws from the bottom of the back plate using a Phillips #1 screwdriver.
Step 4
- Remove four screws from the back stand hinges using a Phillips #1 screwdriver.
Remove four screws from the back stand hinges using a Phillips #1 screwdriver.
Step 5
- Remove the hinges and the back stand from the laptop.
Remove the hinges and the back stand from the laptop.
Step 6
- Use a spudger to remove the thin panel where the back stand was.
Use a spudger to remove the thin panel where the back stand was.
Step 7
- Remove the screws from the back panel using a Phillips #1 screwdriver.
Remove the screws from the back panel using a Phillips #1 screwdriver.
Step 8
- Remove two side screws using a Phillips #1 screwdriver.
Remove two side screws using a Phillips #1 screwdriver.
Step 9
- Pry apart the base from the screen by going around the entire perimeter with an opening tool.
Pry apart the base from the screen by going around the entire perimeter with an opening tool.
Step 10
- Remove the back panel from the laptop.
Remove the back panel from the laptop.
Step 11
Speakers
- Flip up the black retaining flap securing the speaker’s ribbon cable.
- Slide the ribbon cable out of the connector.
Flip up the black retaining flap securing the speaker’s ribbon cable.
Slide the ribbon cable out of the connector.
Step 12
- Disconnect the black speaker wire from the motherboard.
Disconnect the black speaker wire from the motherboard.
Step 13
- Lift the left speaker up and away from the laptop.
Lift the left speaker up and away from the laptop.
Step 14
- Unplug the black right speaker wire from its connection on the motherboard.
- Lift the right speaker out of the laptop to remove it.
Unplug the black right speaker wire from its connection on the motherboard.
Lift the right speaker out of the laptop to remove it.
To reassemble your device, follow these instructions in reverse order.
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Dylan Hathaway
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UMass Dartmouth, Team 2-6, Sinclaire Fall 2021
Member of UMass Dartmouth, Team 2-6, Sinclaire Fall 2021
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