Difficulty
Moderate
Steps
7
Time Required
50 minutes
Sections
1
- TrackPad
- 7 steps
Flags
0
BackHP Envy x360 15m-cn0012dx
Full Screen
Options
History
Save to Favorites
Download PDF
Edit
Translate
Get Shareable Link
Embed This Guide
Notify Me of Changes
Stop Notifications
Introduction
A faulty trackpad does not respond to touch or can be lagging.
Before starting, make sure all external connections are unplugged and the computer is turned off.
What you need
Step 1
TrackPad
- Make sure the computer is turned off, and remove all cables.
- Set the laptop face down.
- Peel back the grey screw guards, along the top and bottom edge of the back case. It may be helpful to use a spudger to get started.
- Peel slowly to avoid tearing the rubber covers.
Make sure the computer is turned off, and remove all cables.
Set the laptop face down.
Peel back the grey screw guards, along the top and bottom edge of the back case. It may be helpful to use a spudger to get started.
Peel slowly to avoid tearing the rubber covers.
1024
Step 2
- Using the Phillips #0 screwdriver, remove the seven 5mm screws from the back case.
Using the Phillips #0 screwdriver, remove the seven 5mm screws from the back case.
Step 3
- Pry open the back cover using the iFixit Opening Tool.
- While using the tool, place a pick at each corner of the computer (be careful and do it slowly).
- Once all the corners are slightly lifted, carefully pop off the back cover.
Pry open the back cover using the iFixit Opening Tool.
While using the tool, place a pick at each corner of the computer (be careful and do it slowly).
Once all the corners are slightly lifted, carefully pop off the back cover.
Step 4
- The battery rest above the trackpad and connects to the black port with the gold pins at the bottom right corner of the motherboard.
- Remove the screws around the perimeter of the battery holding it down with a Phillips #0 screwdriver.
- Disconnect the battery cable from the motherboard.
- Remove the battery by lifting it out of the laptop case.
The battery rest above the trackpad and connects to the black port with the gold pins at the bottom right corner of the motherboard.
Remove the screws around the perimeter of the battery holding it down with a Phillips #0 screwdriver.
Disconnect the battery cable from the motherboard.
Remove the battery by lifting it out of the laptop case.
Step 5
- Using a Phillips #0 screwdriver, remove the four 4mm screws from the metal plate covering the bottom edge of the trackpad.
- Using a Phillips #0 screwdriver, remove the three 4mm screws from the top edge of the trackpad.
- Remove the metal plate.
Using a Phillips #0 screwdriver, remove the four 4mm screws from the metal plate covering the bottom edge of the trackpad.
Using a Phillips #0 screwdriver, remove the three 4mm screws from the top edge of the trackpad.
Remove the metal plate.
Step 6
- Use the iFixit opening tool, lift up the black lock tab of the ZIF connector.
- Pull out the ribbon cable from the trackpad connector.
Use the iFixit opening tool, lift up the black lock tab of the ZIF connector.
Pull out the ribbon cable from the trackpad connector.
Step 7
- Remove the trackpad from the device, lifting the bottom edge first.
Remove the trackpad from the device, lifting the bottom edge first.
To reassemble your device, follow these instructions in reverse order.
Cancel: I did not complete this guide.
Author
with 3 other contributors
Grace Daleki
Member since: 02/04/2020
451 Reputation
3 Guides authored
Badges:
9
+6 more badges
Team
UW Stout, Team S1-G3, Schneider-Bateman Spring 2020
Member of UW Stout, Team S1-G3, Schneider-Bateman Spring 2020
UWSTOUT-SCHNEIDER-BATEMAN-S20S1G3
3 Members
5 Guides authored