Difficulty
Easy
Steps
4
Time Required
5 - 10 minutes
Sections
1
- Battery
- 4 steps
Flags
0
BackHP Omen 15-ax243dx
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Introduction
What you need
Step 1
Battery
- The rear panel is secured by 10 screws. Using a #00 Phillips Screwdriver, remove the ten 1.2 mm screws.
- The screwdriver should be inserted at the same angle as the screws.
- Be sure to keep track of the screws and where they came from. Some only fit in to one spot.
The rear panel is secured by 10 screws. Using a #00 Phillips Screwdriver, remove the ten 1.2 mm screws.
The screwdriver should be inserted at the same angle as the screws.
Be sure to keep track of the screws and where they came from. Some only fit in to one spot.
1024
Step 2
- Insert a plastic opening tool between the rear panel and the top case. Pry the opening tool upwards to separate the top case from the bottom case.
- Slide the opening tool along the case perimeter to loosen the bottom case.
- Gently pull the bottom case away from the laptop.
Insert a plastic opening tool between the rear panel and the top case. Pry the opening tool upwards to separate the top case from the bottom case.
Slide the opening tool along the case perimeter to loosen the bottom case.
Gently pull the bottom case away from the laptop.
Step 3
- Remove the four 1.2 mm Phillips #00 screws around the battery.
Remove the four 1.2 mm Phillips #00 screws around the battery.
Step 4
- Pull the battery cable out from its motherboard socket.
- Pull parallel to the motherboard, not straight up.
- Remove the battery.
- Disconnect the power cord from the battery and transfer it to your replacement battery.
Pull the battery cable out from its motherboard socket.
Pull parallel to the motherboard, not straight up.
Remove the battery.
Disconnect the power cord from the battery and transfer it to your replacement battery.
To reassemble your device, follow these instructions in reverse order.
For optimal performance, after completing this guide, calibrate your newly installed battery.
Take your e-waste to an R2 or e-Stewards certified recycler.
Repair didn’t go as planned? Try some basic troubleshooting, or ask our Answers community for help.
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5 other people completed this guide.
Author
with 5 other contributors
vangnam
Member since: 10/19/2017
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4 Guides authored
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Team
UMass Dartmouth, Team S6-G7, Rockett Fall 2017
Member of UMass Dartmouth, Team S6-G7, Rockett Fall 2017
UMASSD-ROCKETT-F17S6G7
3 Members
7 Guides authored
Kiran M - Jun 7, 2021
Reply
Hello,
I replaced the battery but it is not charging. I know it’s an easy repair, but I checked the pins but not sure where the problem is.
Any ideas?
Thank you
Arthur Shi - Jun 8, 2021
Hi Kiran,
Does the laptop show any indication that it detects the battery?
AwSnoopy - Sep 2, 2021
Reply
I’ve replaced the battery with one I bought from here, and I believe it may be faulty? My laptop is not detecting a battery, I opened it back up and followed the guide again to make sure I did everything right, and made sure the battery cord was inserting securely, still nothing.
Arthur Shi - Sep 2, 2021
Hello! Please contact our customer support and we will get the issue resolved!
Drake Mitchell - Sep 7, 2021
Reply
We took the battery out of your laptop then put it back in because it wouldnt turn on, it turns on now but the left usb ports are not getting powered, is there any way to make sure that they are powered when we get our replacement battery in the laptop?
