Hp Pavilion 14 Q020Nr Screen Replacement Repair Guide

Difficulty

Easy

Steps

Time Required

                          10 minutes

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Screen
8 steps

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Introduction

What you need

Step 1

              Screen

With the laptop facing you, open the clamshell. Be sure to turn the power off using a long press before beginning.
Remove the screw covers on both sides of the screen bezel by sliding a metal spudger into the crevice and gently peeling the cover away.
If the laptop turns on at any point during the repair, quickly turn it off with a long press

With the laptop facing you, open the clamshell. Be sure to turn the power off using a long press before beginning.

Remove the screw covers on both sides of the screen bezel by sliding a metal spudger into the crevice and gently peeling the cover away.

If the laptop turns on at any point during the repair, quickly turn it off with a long press

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Step 2

Remove both 4mm screws using a Phillips Head 1 screwdriver

Remove both 4mm screws using a Phillips Head 1 screwdriver

Step 3

Snap off the screen bezel by prying with your fingers in between the bezel and the screen.
Continue around the screen, gently prying and lifting.
You will hear a series of audible clicks as the bezel disconnects from the other hardware.

Snap off the screen bezel by prying with your fingers in between the bezel and the screen.

Continue around the screen, gently prying and lifting.

You will hear a series of audible clicks as the bezel disconnects from the other hardware.

Step 4

Carefully loosen the bottom bezel. Eventually it will snap free from the rest of the clamshell.
Pull hinge up and forward to detach it from the Chromebook. The bezel and hinge cover will remain attached.

Carefully loosen the bottom bezel. Eventually it will snap free from the rest of the clamshell.

Pull hinge up and forward to detach it from the Chromebook. The bezel and hinge cover will remain attached.

Step 5

Remove the four 4mm screws within the metal tabs on the top and bottom of the screen using a Phillips Head 1 screwdriver.

Remove the four 4mm screws within the metal tabs on the top and bottom of the screen using a Phillips Head 1 screwdriver.

Step 6

Gently pry the metal tabs off of the screen assembly while holding the screen to unlock them.
Grab the screen by its unlocked tabs and tilt it down and away from the screen assembly, laying it down.
The new screen may scratch, to avoid this put a cloth down on the keyboard before laying down the screen.

Gently pry the metal tabs off of the screen assembly while holding the screen to unlock them.

Grab the screen by its unlocked tabs and tilt it down and away from the screen assembly, laying it down.

The new screen may scratch, to avoid this put a cloth down on the keyboard before laying down the screen.

Step 7

Peel off the barcode sticker to reveal the screen connector plug.

Peel off the barcode sticker to reveal the screen connector plug.

Step 8

Slide the connector out from its plug on the screen using your fingers to completely disconnect the screen.
Using your fingers, slide the connector out from its plug attached to the screen to completely disconnect the old screen panel

Slide the connector out from its plug on the screen using your fingers to completely disconnect the screen.

Using your fingers, slide the connector out from its plug attached to the screen to completely disconnect the old screen panel

To reassemble your device, follow these instructions in reverse order.

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Author

                                      with 3 other contributors

                    Jenell Chase

Member since: 09/11/2017

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Team

                       CSU Fullerton, Team S2-G2, Bruce Fall 2017                        

                                                  Member of CSU Fullerton, Team S2-G2, Bruce Fall 2017 



                    CSUF-BRUCE-F17S2G2                     


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                                            6 Guides authored

Grant McPherson - Apr 13, 2019

Where did you find a replacement screen?

Samantha Esqueda - Apr 13, 2019

We are only showing how to replace the screen, we did not actually purchase a new screen for this guide.

aaron kremer - Jun 9, 2020

i have a multi layered line going down the middle of my screen how would i go about fixing something like that?

Samantha Esqueda - Jun 10, 2020

Sorry, we are only knowledgeable on how to replace the screen, not on the issues.

Introduction#

What you need#

Team#

Introduction

What you need

Team