Hp Pavilion 14 Q020Nr Wi Fi Card Replacement Repair Guide

Difficulty

Moderate

Steps

Time Required

                          10 minutes

Sections

Keyboard & Touchpad Panel
8 steps
Battery and Speakers
6 steps
Motherboard
7 steps
Wi-Fi Card
1 step

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Introduction

What you need

Step 1

              Keyboard & Touchpad Panel

Turn the laptop over.
Remove all nine 3mm screws on back panel with a Phillips Head 1 driver.

Turn the laptop over.

Remove all nine 3mm screws on back panel with a Phillips Head 1 driver.

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Step 2

Pry off the four rubber bumpers, located at the top corners and center of the back panel, off with a pair of tweezers.
Bumpers are delicate and can be easily ripped.
Unscrew the four 3mm screws under the bumpers using a Phillips Head 1 screwdriver.

Pry off the four rubber bumpers, located at the top corners and center of the back panel, off with a pair of tweezers.

Bumpers are delicate and can be easily ripped.

Unscrew the four 3mm screws under the bumpers using a Phillips Head 1 screwdriver.

Step 3

Flip the laptop right side up and open the clamshell.
Starting at the bottom right corner, slide the opening tool into the crevice between the blue and silver panels.
Carefully pry the top casing up around the edges, moving counterclockwise.
Keep the tool steady throughout, as prying in a rough manner can break the casing.
You will hear audible clicking sounds as the clips connecting the two halves disconnect from each other.

Flip the laptop right side up and open the clamshell.

Starting at the bottom right corner, slide the opening tool into the crevice between the blue and silver panels.

Carefully pry the top casing up around the edges, moving counterclockwise.

Keep the tool steady throughout, as prying in a rough manner can break the casing.

You will hear audible clicking sounds as the clips connecting the two halves disconnect from each other.

Step 4

Close the laptop and orient it on its side (clamshell hinge up), carefully holding it steady to ensure its safety.
Insert the opening tool inside of the hinge and pry with an even amount of force to disconnect the keyboard panel from the fan grate.

Close the laptop and orient it on its side (clamshell hinge up), carefully holding it steady to ensure its safety.

Insert the opening tool inside of the hinge and pry with an even amount of force to disconnect the keyboard panel from the fan grate.

Step 5

Reorient the laptop in an upright fashion and open the clamshell.
If needed, continue to pry the silver keyboard panel from the rest of the hardware with minimal force.
Slowly slide the silver keyboard panel towards you while lifting gently to separate the halves.
The panel is still connected by a series of delicate connectors glued to the mainframe, so do not pull the panel right off.

Reorient the laptop in an upright fashion and open the clamshell.

If needed, continue to pry the silver keyboard panel from the rest of the hardware with minimal force.

Slowly slide the silver keyboard panel towards you while lifting gently to separate the halves.

The panel is still connected by a series of delicate connectors glued to the mainframe, so do not pull the panel right off.

Step 6

While keeping silver keyboard panel hovering above the laptop, locate the touchpad connector ribbon attached to both the silver panel and motherboard.
With your finger, flip up the white clasp that holds the connector, releasing the connector ribbon.
Unpeel the connector ribbon from its position on the motherboard.

While keeping silver keyboard panel hovering above the laptop, locate the touchpad connector ribbon attached to both the silver panel and motherboard.

With your finger, flip up the white clasp that holds the connector, releasing the connector ribbon.

Unpeel the connector ribbon from its position on the motherboard.

Step 7

With your finger, flip up the white clasp that connects the larger keyboard connector to the motherboard, releasing the connector ribbon.
Gently pull the connector ribbon from the clasp.

With your finger, flip up the white clasp that connects the larger keyboard connector to the motherboard, releasing the connector ribbon.

Gently pull the connector ribbon from the clasp.

Step 8

Lift the keyboard panel up and away from the CPU, completely revealing the mainframe.

Lift the keyboard panel up and away from the CPU, completely revealing the mainframe.

Step 9

              Battery and Speakers

With the internal hardware exposed, disconnect the battery cable from the motherboard.
If tightly fastened, gently wiggle the plug out of the jack.

With the internal hardware exposed, disconnect the battery cable from the motherboard.

If tightly fastened, gently wiggle the plug out of the jack.

Step 10

Remove the three 4mm screws around the perimeter of the battery pack with a Phillips Head 1 screwdriver.

Remove the three 4mm screws around the perimeter of the battery pack with a Phillips Head 1 screwdriver.

Step 11

Flip up the two white clasps that hold the connector ribbon to the battery to release the ribbon.
Remove the ‘motherboard to USB board’ connector ribbon from its place.

Flip up the two white clasps that hold the connector ribbon to the battery to release the ribbon.

Remove the ‘motherboard to USB board’ connector ribbon from its place.

Step 12

Detach the speaker cable from its fastener on the motherboard by pulling it out with your fingers or using a spudger.

Detach the speaker cable from its fastener on the motherboard by pulling it out with your fingers or using a spudger.

Step 13

Using your fingers, gently pry out the two L-shaped speaker panels from between the external casing and battery pack.
Be sure to apply an evenly distributed upwards force on the speaker when lifting it out
Both speaker components (located adjacent to each other) will remain connected by a red cable after removal

Using your fingers, gently pry out the two L-shaped speaker panels from between the external casing and battery pack.

Be sure to apply an evenly distributed upwards force on the speaker when lifting it out

Both speaker components (located adjacent to each other) will remain connected by a red cable after removal

Step 14

Lift out battery pack.

Lift out battery pack.

Step 15

              Motherboard

Remove the two Wi-Fi antenna cables that are attached to the Wi-Fi card by pulling them up.

Remove the two Wi-Fi antenna cables that are attached to the Wi-Fi card by pulling them up.

Step 16

Using your fingers, pull the cooling fan cable from its fastener on the motherboard

Using your fingers, pull the cooling fan cable from its fastener on the motherboard

Step 17

Remove the 3mm screw that holds down the Wifi mini-PCI card using a Phillips Head 1 driver.

Remove the 3mm screw that holds down the Wifi mini-PCI card using a Phillips Head 1 driver.

Step 18

Remove the three 3mm screws that hold the cooling fan in place using a Phillips Head 1 driver.

Remove the three 3mm screws that hold the cooling fan in place using a Phillips Head 1 driver.

Step 19

In the upper right hand corner of the device, remove the 6mm screw holding the PCB board in place by using a Phillips Head 1.

In the upper right hand corner of the device, remove the 6mm screw holding the PCB board in place by using a Phillips Head 1.

Step 20

Remove the three 3mm screws from the surface of the motherboard using a Phillips Head 1.

Remove the three 3mm screws from the surface of the motherboard using a Phillips Head 1.

Step 21

Carefully lift the motherboard up towards the screen as if it was hinged on one side.
To prevent possible scratching, cover the screen with a cloth.

Carefully lift the motherboard up towards the screen as if it was hinged on one side.

To prevent possible scratching, cover the screen with a cloth.

Step 22

              Wi-Fi Card

Using your fingers, pull the Wi-Fi card located on the right side of the detached motherboard out of its place.

Using your fingers, pull the Wi-Fi card located on the right side of the detached motherboard out of its place.

To reassemble your device, follow these instructions in reverse order.

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Author

                                      with 3 other contributors

                    Jenell Chase

Member since: 09/11/2017

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Team

                       CSU Fullerton, Team S2-G2, Bruce Fall 2017                        

                                                  Member of CSU Fullerton, Team S2-G2, Bruce Fall 2017 



                    CSUF-BRUCE-F17S2G2                     


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Introduction#

What you need#

Team#

Introduction

What you need

Team